When regulators are confused about protecting investors

The Investment Industry Regulatory Organization of Canada (IIROC) is the national self-regulatory organization that oversees all investment dealers and trading activity on debt and equity marketplaces in Canada.

themoneynarrative tips and pointers #11 (discount brokerage account access)

Last week themoneynarrative was contacted by a couple of readers with discount brokerage accounts at two of the largest financial institutions in Canada.  They had both experienced problems accessing their accounts, and wondered what the problem was.  We decided to check it out, and this is what we found.